# 🤖 Sasha AI Usage Policy
## 📋 Terms of Use for AI Knowledge Management Platform

**Effective Date**: February 1, 2025  
**Version**: 1.0  
**Applies To**: All users of Sasha AI Knowledge Management Platform

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### ⚠️ CRITICAL DISCLAIMER

**Sasha is NOT a professional services provider**

Sasha is an AI-powered knowledge management tool. **Sasha does not provide legal, tax, accounting, financial, investment, medical, or any other form of professional advice.**

The AI may produce output that is **inaccurate, offensive, inappropriate, or completely incorrect**. All outputs must be independently verified before use.

**No professional relationship** of any kind is created between you and Knowcode Ltd through your use of Sasha.

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## 🎯 1. Service Description

### What Sasha Is

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**Sasha is an AI-powered tool that:**
- 🔍 **Searches** your organization's documents and knowledge base
- 💬 **Generates** responses based on your uploaded content
- 📊 **Analyzes** patterns across your documentation
- 🤖 **Processes** natural language queries about your data
- 📝 **Creates** draft content based on your templates

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### What Sasha Is NOT

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**Sasha does NOT:**
- ❌ Provide professional advice of any kind
- ❌ Replace qualified professionals or consultants
- ❌ Guarantee accuracy of any outputs
- ❌ Create legally binding documents
- ❌ Make decisions on your behalf
- ❌ Provide regulated services

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## ⚖️ 2. No Professional Advice

### 🚫 Explicit Disclaimers

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### We Do NOT Provide:

**Legal Advice**
- No legal opinions or interpretations
- No contract review or drafting services
- No regulatory compliance guidance
- No legal representation or advocacy

**Financial Advice**
- No investment recommendations
- No tax planning or preparation
- No accounting services
- No financial analysis or auditing

**Medical Advice**
- No diagnosis or treatment recommendations
- No health assessments
- No medical interpretations
- No pharmaceutical guidance

**Other Professional Services**
- No engineering or architectural services
- No certified translations
- No notarial services
- No expert witness testimony

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### 📋 User Acknowledgment

By using Sasha, you explicitly acknowledge and agree that:

1. **No Reliance**: You will not rely on Sasha outputs for professional decisions
2. **Independent Verification**: You will verify all outputs with qualified professionals
3. **Your Responsibility**: All decisions based on Sasha outputs are entirely your responsibility
4. **No Liability**: Knowcode Ltd has no liability for your use of AI outputs

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## 🤖 3. AI Output Limitations

### ⚠️ Known Limitations

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**AI-generated content may be:**
- 🔴 **Factually incorrect** or based on outdated information
- 🔴 **Hallucinated** (completely made up by the AI)
- 🔴 **Biased** based on training data patterns
- 🔴 **Inconsistent** between different queries
- 🔴 **Inappropriate** for your specific context
- 🔴 **Non-compliant** with regulations or standards

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### ✅ Required User Actions

**Before using any Sasha output, you MUST:**

1. **Verify Accuracy**: Check all facts and figures independently
2. **Seek Professional Review**: Have qualified professionals review important outputs
3. **Test Appropriateness**: Ensure outputs are suitable for your specific needs
4. **Check Compliance**: Verify outputs meet all applicable regulations
5. **Document Review**: Keep records of your verification process

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## 👤 4. User Responsibilities

### Your Obligations

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**As a Sasha user, you are responsible for:**

**Content Management**
- ✅ Accuracy of all data you upload
- ✅ Legal right to use uploaded content
- ✅ Compliance with data protection laws
- ✅ Appropriate data classification

**Output Verification**
- ✅ Independently verifying all AI outputs
- ✅ Obtaining professional advice where needed
- ✅ Testing outputs before implementation
- ✅ Maintaining audit trails

**Compliance**
- ✅ Following all applicable laws and regulations
- ✅ Respecting intellectual property rights
- ✅ Maintaining confidentiality obligations
- ✅ Adhering to industry standards

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## 🚫 5. Prohibited Uses

### Absolutely Forbidden Activities

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**You may NOT use Sasha to:**

**Illegal Activities**
- 🚫 Generate content for illegal purposes
- 🚫 Circumvent laws or regulations
- 🚫 Facilitate fraud or deception
- 🚫 Violate export control laws

**Harmful Content**
- 🚫 Create discriminatory or hate content
- 🚫 Generate harassment or threats
- 🚫 Produce adult or violent content
- 🚫 Spread misinformation deliberately

**System Abuse**
- 🚫 Attempt to hack or compromise the system
- 🚫 Reverse engineer the AI models
- 🚫 Overload servers with excessive requests
- 🚫 Share access credentials

**Professional Services**
- 🚫 Offer Sasha outputs as professional advice
- 🚫 Resell Sasha as your own service
- 🚫 Misrepresent Sasha's capabilities
- 🚫 Create regulatory filings without review

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## 🔐 6. Data Processing & Privacy

### How We Handle Your Data

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**Your Data Rights:**
- ✅ You retain ownership of all your uploaded content
- ✅ We process data only to provide the service
- ✅ You can request deletion at any time
- ✅ We don't use your data to train AI models

**Our Obligations:**
- 🔒 Secure data transmission and storage
- 🔒 Compliance with GDPR and data protection laws
- 🔒 Regular security audits and updates
- 🔒 Prompt breach notifications if required

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For complete details, see our [LLM Processing Privacy Policy](./LLM-processing-privacy-policy.md).

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## 💡 7. Intellectual Property

### Ownership Rights

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### You Own:
- Your uploaded documents
- Your queries and prompts
- Customized outputs for your use
- Your business data and insights

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### We Own:
- The Sasha platform and software
- Our AI models and algorithms
- General methodologies
- Platform improvements

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For complete details, see our [IP Ownership Framework](./IP-ownership-framework.md).

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## ⚠️ 8. Liability Limitations

### Our Limited Liability

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**LIMITATION OF LIABILITY**

To the maximum extent permitted by law:

1. **Service provided "AS IS"** without any warranties
2. **Total liability capped** at fees paid in the last 12 months
3. **No liability for:**
   - Indirect or consequential damages
   - Loss of profits or business
   - Data loss or corruption
   - Reputational damage
   - Costs of professional services

4. **You indemnify us** for any claims arising from your use of Sasha outputs

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## 🔄 9. Acceptable Use Guidelines

### Best Practices for Sasha Users

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**DO:**
- ✅ Use Sasha as a research and drafting tool
- ✅ Verify all outputs before use
- ✅ Maintain professional oversight
- ✅ Keep your data current and accurate
- ✅ Report any concerning outputs

**DON'T:**
- ❌ Rely solely on AI outputs for decisions
- ❌ Skip professional review for important matters
- ❌ Upload sensitive data without encryption
- ❌ Share outputs without verification
- ❌ Assume outputs are legally compliant

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## 📋 10. Regulatory Considerations

### No Regulatory Protections

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**Important Notice:**

Knowcode Ltd is **NOT** regulated by:
- ❌ Financial Conduct Authority (FCA)
- ❌ Solicitors Regulation Authority (SRA)
- ❌ Institute of Chartered Accountants
- ❌ General Medical Council
- ❌ Any other professional body

**This means:**
- No professional indemnity insurance coverage
- No access to compensation schemes
- No regulatory complaint procedures
- No professional privilege protections

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## 🚨 11. Termination & Suspension

### When We May Restrict Access

We reserve the right to suspend or terminate your access if you:
- Violate this usage policy
- Misuse the platform
- Fail to pay fees
- Engage in harmful activities
- Breach your service agreement

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## 📞 12. Support & Queries

### Getting Help

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**For Sasha Support:**
- 📧 Email: support@context-is-everything.com
- 📚 Documentation: [docs.sasha-ai.com]
- 💬 In-app chat support (business hours)

**For Legal Questions:**
- ⚖️ Consult your own legal counsel
- 📋 We cannot provide legal interpretations
- 🔗 See Service Agreement for contract terms

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## ✅ 13. Acceptance & Agreement

By using Sasha, you acknowledge that you have:

1. **Read and understood** this entire policy
2. **Accepted** all limitations and disclaimers
3. **Agreed** to verify all outputs independently
4. **Acknowledged** that no professional relationship exists
5. **Understood** your responsibilities as a user

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## 📅 14. Changes to This Policy

We may update this policy from time to time. Material changes will be notified via:
- Email to registered users
- Platform notifications
- Website announcements

Continued use after changes constitutes acceptance.

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### 🎯 Summary

**Sasha is a powerful AI tool, NOT a professional advisor**

Always verify outputs. Always seek professional advice for important decisions.
Your use of AI outputs is entirely at your own risk.

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**📋 Document Information**
- **Effective Date**: February 1, 2025
- **Version**: 1.0
- **Last Updated**: January 12, 2025
- **Review Schedule**: Quarterly
- **Related Documents**: 
  - [Sasha Service Agreement](./sasha-service-agreement.md)
  - [IP Ownership Framework](./IP-ownership-framework.md)
  - [LLM Processing Privacy Policy](./LLM-processing-privacy-policy.md)

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