Q: How is it secure?

For Organizations Evaluating Sasha Studio

The Fundamental Difference

Sasha Studio operates on a "share nothing" architecture. This means your organization's data, processing, and systems are completely separate from every other organization using the service. This isn't just about access controls or permissions—it's about fundamental isolation at every level of the system.

Unlike traditional SaaS applications where multiple customers share databases, servers, and processing resources with security enforced through software permissions, Sasha Studio creates completely independent instances for each organization.

Complete Data Isolation

Your Own Database

Each organization operates with its own dedicated database instance. Your data is not stored alongside other organizations' data with security tags or access controls separating it. Instead, your information exists in its own isolated database that cannot be accessed by other organizations' systems.

Separate File Storage

All documents, uploads, and generated files are stored in dedicated storage systems allocated to your organization. File paths, storage containers, and backup locations are unique to your organization.

Independent Processing

When you interact with Sasha Studio, your requests are processed in isolation. There are no shared processing queues, temporary files, or memory spaces where your data might interact with another organization's information.

No Cross-Organization Data Flow

Data never flows between organizations. There are no analytics, reporting, or optimization systems that aggregate or compare data across organizations. Your usage patterns, document contents, and interactions remain completely private to your organization.

Infrastructure Isolation

Container-Level Separation

Each organization runs in its own software container—a completely isolated computing environment with dedicated resources. This container has its own operating system processes, memory allocation, and file system that cannot be accessed by other containers.

Dedicated Server Options

For organizations requiring enhanced isolation, Sasha Studio can run on dedicated servers. This eliminates any possibility of sharing physical hardware resources with other organizations.

On-Premise Deployment

For maximum control, Sasha Studio can be deployed entirely within your own data center. This option provides complete physical and network isolation under your direct control.

Network Isolation

Network traffic for your organization is isolated through dedicated network paths. Other organizations cannot intercept, monitor, or access your network communications, even inadvertently.

AI Processing Isolation

Standard Isolated AI Processing

In the standard configuration, AI requests from your organization are processed independently. The AI system processes your requests without access to other organizations' prompts, responses, or learned patterns.

Your Own Private AI Service (Optional Upgrade)

For organizations requiring enhanced security, Sasha Studio can be configured to integrate with Amazon Bedrock, allowing you to use AI services running entirely within your own AWS account. This optional configuration requires custom integration setup to connect your Sasha Studio instance with your Bedrock services. This means:

AI processing occurs in your AWS infrastructure
You receive direct billing from AWS
Your AI interactions never leave your AWS environment
You control the AI service configuration and access

On-Premise AI Options (Advanced Configuration)

For organizations requiring complete AI isolation, Sasha Studio can be configured to support local AI deployment where the AI processing occurs entirely within your infrastructure, with no external AI service calls. This advanced configuration requires custom integration work to deploy and configure the AI services within your environment.

No Cross-Training

AI systems never learn or train from data across multiple organizations. Each organization's AI interactions remain isolated and do not influence or improve AI responses for other organizations.

Authentication and Access Control

Independent User Management

Each organization maintains its own user directory and authentication system. User accounts, passwords, and access permissions exist only within your organization's instance.

No Central Administration

There is no central user management system where administrators could potentially access multiple organizations. Each organization's access controls are completely independent.

Controlled Access

Sasha Studio staff can only access your organization's data with your explicit written authorization. Access is provided under strict controls including:

Signed Non-Disclosure Agreements (NDAs)
Business purpose justification (troubleshooting, issue diagnosis, requested support)
Documented access logs and audit trails
Time-limited access permissions
Your organization's oversight and approval

Your Security Policies

You establish and enforce your own security policies, password requirements, and access controls without coordination with or impact from other organizations.

Cloud Storage Integration

Direct Connections

When you connect cloud storage services (Google Drive, SharePoint, AWS S3), these connections are established directly between your Sasha Studio instance and your cloud services.

Credential Isolation

Your cloud service credentials are stored securely within your dedicated container and are never shared or accessible to other organizations.

No Intermediate Storage

Files from your cloud storage are accessed directly by your Sasha Studio instance. There are no intermediate storage systems where your files might temporarily coexist with other organizations' data.

Independent Synchronization

Each organization's cloud storage synchronization operates independently. Sync schedules, cached files, and access patterns are unique to your organization.

Security Boundaries

What's Completely Isolated:

Databases and data storage
User accounts and authentication
API keys and service credentials
File systems and document storage
Processing memory and compute resources
Network connections and communications
Backup and recovery systems
Audit logs and security monitoring

What Can Be Shared (If You Choose):

Physical Hardware: In cloud deployments, servers may host multiple isolated containers
Network Infrastructure: Basic internet connectivity infrastructure
Software Updates: Security patches and feature updates (applied to isolated instances)

Both shared elements can be dedicated if your security requirements demand it.

Compliance Considerations

Data Residency Control

You choose the geographic location where your data is processed and stored. Your data residency requirements are managed independently of other organizations.

Regulatory Compliance

HIPAA: Each container can maintain HIPAA compliance independently
GDPR: Data processing occurs only in your specified regions
SOC 2: Inherits compliance from your chosen infrastructure
Industry-Specific: Architecture adapts to your regulatory requirements

Audit Independence

Compliance audits focus on your organization's instance without requiring coordination with other organizations or access to shared systems.

Data Ownership

You maintain complete ownership and control over your data. Data retention, deletion, and export policies are managed according to your requirements.

Deployment Options

Standard Cloud Isolation

Your organization runs in its own dedicated container on cloud infrastructure. This provides complete software isolation while sharing physical hardware resources cost-effectively.

Ideal for: Most organizations seeking strong security with cost efficiency

Dedicated Infrastructure (Enhanced Option)

Your organization operates on dedicated servers with no hardware sharing. This eliminates any possibility of resource contention or hardware-level security concerns.

Ideal for: Organizations with elevated security requirements or performance guarantees

On-Premise Deployment (Custom Configuration)

Sasha Studio can be deployed entirely within your data center under your physical control. This can include air-gapped configurations with no internet connectivity. Implementation requires custom integration work to adapt the system to your specific infrastructure and security requirements.

Ideal for: Organizations with strict data locality requirements or maximum security needs

Hybrid Architecture (Custom Configuration)

Core systems can be deployed on-premise while specific features utilize cloud services. This provides flexibility to balance security, functionality, and cost. Requires custom integration planning.

Ideal for: Organizations with mixed security requirements across different data types

Security in Practice

Scenario: Another Organization Experiences a Security Breach

If another organization using Sasha Studio experiences a security incident, your organization is completely unaffected. There are no shared systems, databases, or network paths through which a breach could propagate.

Scenario: Support and Troubleshooting

When you require technical support that may involve data access, Sasha Studio staff:

Request explicit authorization before accessing any data
Execute signed NDAs covering the specific support engagement
Document the business justification for data access
Provide detailed access logs and audit trails
Limit access to the minimum necessary for issue resolution
Delete any temporary data copies after support completion

Many support scenarios can be resolved without data access through system logs, configuration review, and guided problem-solving.

Scenario: Service Migration

If you decide to migrate away from Sasha Studio, you can export all your data, configurations, and settings. Complete data deletion from our infrastructure is verifiable, and no residual data or system connections remain.

Access Control Framework

Customer Authorization Required

Sasha Studio operates under a strict customer authorization model for any data access:

No Unauthorized Access: Sasha Studio staff cannot access your data without explicit permission
Written Authorization: All data access requires written approval from authorized personnel at your organization
Business Purpose Documentation: Each access request includes clear justification for why data access is necessary
NDA Protection: All access is conducted under signed Non-Disclosure Agreements

Access Controls and Procedures

When authorized data access is required:

Pre-Access Requirements:

Written authorization request with business justification
Your organization's approval from authorized signatories
Execution of access-specific NDAs
Documentation of minimum necessary access scope
Agreement on access duration and data handling procedures

During Access:

Complete audit logging of all access activities
Access limited to minimum necessary data and systems
Time-bounded access with automatic expiration
Real-time monitoring and documentation of activities
Your organization's oversight and observation rights

Post-Access Requirements:

Deletion of any temporary data copies or exports
Final access report provided to your organization
Confirmation of data cleanup and system status
Access log archive for your compliance records

Data Access Categories

Routine Operations (No Data Access):

System monitoring and health checks
Software updates and security patches
Performance optimization and resource allocation
Network and infrastructure maintenance

Troubleshooting (Potential Data Access):

Complex system diagnostics that may require viewing configuration
Data integrity verification for corruption issues
Integration debugging that may involve data flow analysis
Performance issues requiring query or processing analysis

Customer-Requested Services (Authorized Data Access):

Data migration or export assistance
Custom integration development
Training and onboarding support
Compliance audit support

Verification and Transparency

Architecture Documentation

Complete system architecture documentation is available for your security team to review. This includes data flow diagrams, network architecture, and isolation mechanisms.

Security Audits Welcome

Your organization can perform security audits, penetration testing, and vulnerability assessments on your dedicated instance without affecting other organizations.

Open Security Discussion

Sasha Studio welcomes detailed security discussions and will provide specific technical information about isolation mechanisms, encryption standards, and security controls.

No Security Through Obscurity

Security measures are documented and transparent. Protection comes from robust isolation architecture, not from hiding security details.

Key Security Features

Encryption Standards

Data in Transit: All communications encrypted using TLS 1.3
Data at Rest: All stored data encrypted using AES-256
Key Management: Encryption keys managed per organization
Certificate Management: Independent SSL certificates per organization

Backup and Recovery

Automated backup systems for each organization
Backups stored in your designated storage location
Independent recovery processes per organization
Point-in-time recovery capabilities

Security Monitoring

Real-time security monitoring for each container
Independent intrusion detection per organization
Audit logging contained within organizational boundaries
Security alerts directed to your team only

Frequently Asked Questions

How is this different from typical SaaS security?

Traditional SaaS applications use shared databases and systems with access controls to separate customer data. Sasha Studio creates completely separate systems for each organization, eliminating the possibility of cross-customer data access through software vulnerabilities.

Can Sasha Studio employees access our data?

Sasha Studio employees can access your data only with your explicit written authorization. When data access is required:

Authorization Required: Written approval from your organization before any data access
NDA Protection: Signed Non-Disclosure Agreements for each access engagement
Business Justification: Clear documentation of why data access is necessary
Audit Trail: Complete logging of all access activities and duration
Minimal Access: Access limited to specific data needed for the business purpose
Supervised Access: Access activities monitored and documented
Data Cleanup: Any temporary data copies deleted after issue resolution

Routine system maintenance and basic support are provided without data access through system administration tools.

What happens when we need technical support?

Most support is provided without data access through system configuration review, log analysis, and guided troubleshooting. When data access is necessary for complex issues:

We request explicit written authorization
Sign NDAs specific to the support engagement
Document the business justification for data access
Provide complete audit logs of all access activities
Limit access to minimum necessary data and timeframe
Delete any temporary copies after issue resolution

Your organization maintains complete control over when and how data access is granted.

How can we verify the isolation is real?

You can conduct independent security audits, review architecture documentation, perform penetration testing, and examine system configurations to verify isolation claims.

What if Sasha Studio experiences a security incident?

Since your system is isolated, security incidents affecting Sasha Studio's corporate systems or other customers cannot access your data or systems.

Can we perform our own security audit?

Yes. Your organization can conduct comprehensive security audits including penetration testing on your dedicated instance without coordination with other customers.

Summary

Sasha Studio's security model is built on complete organizational isolation rather than shared systems with access controls. This architecture provides:

True Multi-Tenant Isolation: Your data and systems are completely separate from other organizations
Defense in Depth: Multiple layers of isolation from network to application level
Compliance Readiness: Architecture designed to support regulatory requirements
Transparency: Open discussion and documentation of security measures
Flexibility: Deployment options from cloud-isolated to completely air-gapped

Security is achieved through architectural separation, not just through access controls or permissions. This fundamental difference provides stronger protection against both external threats and internal security failures.

Next Steps

To discuss Sasha Studio's security architecture for your organization:

Schedule a Security Architecture Review: Detailed discussion of isolation mechanisms and security controls
Choose Your Deployment Model: Select the level of isolation appropriate for your requirements
Compliance Requirements Discussion: Review how the architecture supports your regulatory needs
Security Team Consultation: Connect your security team with our architects for technical discussion

Contact: security@sasha-studio.com
Documentation: Complete architecture documentation available upon request
Audit Support: Security audit coordination and technical support available

The bottom line: Your organization's data, processing, and systems are completely isolated from other organizations using Sasha Studio. This isolation is architectural, not just procedural, providing stronger security through separation rather than shared systems with access controls.