Last updated: Nov 17, 2025, 05:25 PM UTC

Sasha AI Usage Policy

Terms of Use for AI Knowledge Management Platform

Effective Date: February 1, 2025
Version: 1.0
Applies To: All users of Sasha AI Knowledge Management Platform


CRITICAL DISCLAIMER

Sasha is NOT a professional services provider

Sasha is an AI-powered knowledge management tool. Sasha does not provide legal, tax, accounting, financial, investment, medical, or any other form of professional advice.

The AI may produce output that is inaccurate, offensive, inappropriate, or completely incorrect. All outputs must be independently verified before use.

No professional relationship of any kind is created between you and Knowcode Ltd through your use of Sasha.


1. Service Description

What Sasha Is

Sasha is an AI-powered tool that:

  • Searches your organization's documents and knowledge base
  • Generates responses based on your uploaded content
  • Analyzes patterns across your documentation
  • Processes natural language queries about your data
  • Creates draft content based on your templates

What Sasha Is NOT

Sasha does NOT:

  • Provide professional advice of any kind
  • Replace qualified professionals or consultants
  • Guarantee accuracy of any outputs
  • Create legally binding documents
  • Make decisions on your behalf
  • Provide regulated services

2. No Professional Advice

Explicit Disclaimers

We Do NOT Provide:

Legal Advice

  • No legal opinions or interpretations
  • No contract review or drafting services
  • No regulatory compliance guidance
  • No legal representation or advocacy

Financial Advice

  • No investment recommendations
  • No tax planning or preparation
  • No accounting services
  • No financial analysis or auditing

Medical Advice

  • No diagnosis or treatment recommendations
  • No health assessments
  • No medical interpretations
  • No pharmaceutical guidance

Other Professional Services

  • No engineering or architectural services
  • No certified translations
  • No notarial services
  • No expert witness testimony

User Acknowledgment

By using Sasha, you explicitly acknowledge and agree that:

  1. No Reliance: You will not rely on Sasha outputs for professional decisions
  2. Independent Verification: You will verify all outputs with qualified professionals
  3. Your Responsibility: All decisions based on Sasha outputs are entirely your responsibility
  4. No Liability: Knowcode Ltd has no liability for your use of AI outputs

3. AI Output Limitations

Known Limitations

AI-generated content may be:

  • 🔴 Factually incorrect or based on outdated information
  • 🔴 Hallucinated (completely made up by the AI)
  • 🔴 Biased based on training data patterns
  • 🔴 Inconsistent between different queries
  • 🔴 Inappropriate for your specific context
  • 🔴 Non-compliant with regulations or standards

Required User Actions

Before using any Sasha output, you MUST:

  1. Verify Accuracy: Check all facts and figures independently
  2. Seek Professional Review: Have qualified professionals review important outputs
  3. Test Appropriateness: Ensure outputs are suitable for your specific needs
  4. Check Compliance: Verify outputs meet all applicable regulations
  5. Document Review: Keep records of your verification process

4. User Responsibilities

Your Obligations

As a Sasha user, you are responsible for:

Content Management

  • Accuracy of all data you upload
  • Legal right to use uploaded content
  • Compliance with data protection laws
  • Appropriate data classification

Output Verification

  • Independently verifying all AI outputs
  • Obtaining professional advice where needed
  • Testing outputs before implementation
  • Maintaining audit trails

Compliance

  • Following all applicable laws and regulations
  • Respecting intellectual property rights
  • Maintaining confidentiality obligations
  • Adhering to industry standards

5. Prohibited Uses

Absolutely Forbidden Activities

You may NOT use Sasha to:

Illegal Activities

  • Generate content for illegal purposes
  • Circumvent laws or regulations
  • Facilitate fraud or deception
  • Violate export control laws

Harmful Content

  • Create discriminatory or hate content
  • Generate harassment or threats
  • Produce adult or violent content
  • Spread misinformation deliberately

System Abuse

  • Attempt to hack or compromise the system
  • Reverse engineer the AI models
  • Overload servers with excessive requests
  • Share access credentials

Professional Services

  • Offer Sasha outputs as professional advice
  • Resell Sasha as your own service
  • Misrepresent Sasha's capabilities
  • Create regulatory filings without review

6. Data Processing & Privacy

How We Handle Your Data

Your Data Rights:

  • You retain ownership of all your uploaded content
  • We process data only to provide the service
  • You can request deletion at any time
  • We don't use your data to train AI models

Our Obligations:

  • Secure data transmission and storage
  • Compliance with GDPR and data protection laws
  • Regular security audits and updates
  • Prompt breach notifications if required

For complete details, see our LLM Processing Privacy Policy.


7. Intellectual Property

Ownership Rights

You Own:

  • Your uploaded documents
  • Your queries and prompts
  • Customized outputs for your use
  • Your business data and insights

We Own:

  • The Sasha platform and software
  • Our AI models and algorithms
  • General methodologies
  • Platform improvements

For complete details, see our IP Ownership Framework.


8. Liability Limitations

Our Limited Liability

LIMITATION OF LIABILITY

To the maximum extent permitted by law:

  1. Service provided "AS IS" without any warranties

  2. Total liability capped at fees paid in the last 12 months

  3. No liability for:

    • Indirect or consequential damages
    • Loss of profits or business
    • Data loss or corruption
    • Reputational damage
    • Costs of professional services
  4. You indemnify us for any claims arising from your use of Sasha outputs


9. Acceptable Use Guidelines

Best Practices for Sasha Users

DO:

  • Use Sasha as a research and drafting tool
  • Verify all outputs before use
  • Maintain professional oversight
  • Keep your data current and accurate
  • Report any concerning outputs

DON'T:

  • Rely solely on AI outputs for decisions
  • Skip professional review for important matters
  • Upload sensitive data without encryption
  • Share outputs without verification
  • Assume outputs are legally compliant

10. Regulatory Considerations

No Regulatory Protections

Important Notice:

Knowcode Ltd is NOT regulated by:

  • Financial Conduct Authority (FCA)
  • Solicitors Regulation Authority (SRA)
  • Institute of Chartered Accountants
  • General Medical Council
  • Any other professional body

This means:

  • No professional indemnity insurance coverage
  • No access to compensation schemes
  • No regulatory complaint procedures
  • No professional privilege protections

11. Termination & Suspension

When We May Restrict Access

We reserve the right to suspend or terminate your access if you:

  • Violate this usage policy
  • Misuse the platform
  • Fail to pay fees
  • Engage in harmful activities
  • Breach your service agreement

📞 12. Support & Queries

Getting Help

For Sasha Support:

For Legal Questions:

  • Consult your own legal counsel
  • We cannot provide legal interpretations
  • See Service Agreement for contract terms

13. Acceptance & Agreement

By using Sasha, you acknowledge that you have:

  1. Read and understood this entire policy
  2. Accepted all limitations and disclaimers
  3. Agreed to verify all outputs independently
  4. Acknowledged that no professional relationship exists
  5. Understood your responsibilities as a user

14. Changes to This Policy

We may update this policy from time to time. Material changes will be notified via:

  • Email to registered users
  • Platform notifications
  • Website announcements

Continued use after changes constitutes acceptance.


Summary

Sasha is a powerful AI tool, NOT a professional advisor

Always verify outputs. Always seek professional advice for important decisions.
Your use of AI outputs is entirely at your own risk.


Document Information