Sasha AI Usage Policy
Terms of Use for AI Knowledge Management Platform
Effective Date: February 1, 2025
Version: 1.0
Applies To: All users of Sasha AI Knowledge Management Platform
CRITICAL DISCLAIMER
Sasha is NOT a professional services provider
Sasha is an AI-powered knowledge management tool. Sasha does not provide legal, tax, accounting, financial, investment, medical, or any other form of professional advice.
The AI may produce output that is inaccurate, offensive, inappropriate, or completely incorrect. All outputs must be independently verified before use.
No professional relationship of any kind is created between you and Knowcode Ltd through your use of Sasha.
1. Service Description
What Sasha Is
Sasha is an AI-powered tool that:
- Searches your organization's documents and knowledge base
- Generates responses based on your uploaded content
- Analyzes patterns across your documentation
- Processes natural language queries about your data
- Creates draft content based on your templates
What Sasha Is NOT
Sasha does NOT:
- Provide professional advice of any kind
- Replace qualified professionals or consultants
- Guarantee accuracy of any outputs
- Create legally binding documents
- Make decisions on your behalf
- Provide regulated services
2. No Professional Advice
Explicit Disclaimers
We Do NOT Provide:
Legal Advice
- No legal opinions or interpretations
- No contract review or drafting services
- No regulatory compliance guidance
- No legal representation or advocacy
Financial Advice
- No investment recommendations
- No tax planning or preparation
- No accounting services
- No financial analysis or auditing
Medical Advice
- No diagnosis or treatment recommendations
- No health assessments
- No medical interpretations
- No pharmaceutical guidance
Other Professional Services
- No engineering or architectural services
- No certified translations
- No notarial services
- No expert witness testimony
User Acknowledgment
By using Sasha, you explicitly acknowledge and agree that:
- No Reliance: You will not rely on Sasha outputs for professional decisions
- Independent Verification: You will verify all outputs with qualified professionals
- Your Responsibility: All decisions based on Sasha outputs are entirely your responsibility
- No Liability: Knowcode Ltd has no liability for your use of AI outputs
3. AI Output Limitations
Known Limitations
AI-generated content may be:
- 🔴 Factually incorrect or based on outdated information
- 🔴 Hallucinated (completely made up by the AI)
- 🔴 Biased based on training data patterns
- 🔴 Inconsistent between different queries
- 🔴 Inappropriate for your specific context
- 🔴 Non-compliant with regulations or standards
Required User Actions
Before using any Sasha output, you MUST:
- Verify Accuracy: Check all facts and figures independently
- Seek Professional Review: Have qualified professionals review important outputs
- Test Appropriateness: Ensure outputs are suitable for your specific needs
- Check Compliance: Verify outputs meet all applicable regulations
- Document Review: Keep records of your verification process
4. User Responsibilities
Your Obligations
As a Sasha user, you are responsible for:
Content Management
- Accuracy of all data you upload
- Legal right to use uploaded content
- Compliance with data protection laws
- Appropriate data classification
Output Verification
- Independently verifying all AI outputs
- Obtaining professional advice where needed
- Testing outputs before implementation
- Maintaining audit trails
Compliance
- Following all applicable laws and regulations
- Respecting intellectual property rights
- Maintaining confidentiality obligations
- Adhering to industry standards
5. Prohibited Uses
Absolutely Forbidden Activities
You may NOT use Sasha to:
Illegal Activities
- Generate content for illegal purposes
- Circumvent laws or regulations
- Facilitate fraud or deception
- Violate export control laws
Harmful Content
- Create discriminatory or hate content
- Generate harassment or threats
- Produce adult or violent content
- Spread misinformation deliberately
System Abuse
- Attempt to hack or compromise the system
- Reverse engineer the AI models
- Overload servers with excessive requests
- Share access credentials
Professional Services
- Offer Sasha outputs as professional advice
- Resell Sasha as your own service
- Misrepresent Sasha's capabilities
- Create regulatory filings without review
6. Data Processing & Privacy
How We Handle Your Data
Your Data Rights:
- You retain ownership of all your uploaded content
- We process data only to provide the service
- You can request deletion at any time
- We don't use your data to train AI models
Our Obligations:
- Secure data transmission and storage
- Compliance with GDPR and data protection laws
- Regular security audits and updates
- Prompt breach notifications if required
For complete details, see our LLM Processing Privacy Policy.
7. Intellectual Property
Ownership Rights
You Own:
- Your uploaded documents
- Your queries and prompts
- Customized outputs for your use
- Your business data and insights
We Own:
- The Sasha platform and software
- Our AI models and algorithms
- General methodologies
- Platform improvements
For complete details, see our IP Ownership Framework.
8. Liability Limitations
Our Limited Liability
LIMITATION OF LIABILITY
To the maximum extent permitted by law:
Service provided "AS IS" without any warranties
Total liability capped at fees paid in the last 12 months
No liability for:
- Indirect or consequential damages
- Loss of profits or business
- Data loss or corruption
- Reputational damage
- Costs of professional services
You indemnify us for any claims arising from your use of Sasha outputs
9. Acceptable Use Guidelines
Best Practices for Sasha Users
DO:
- Use Sasha as a research and drafting tool
- Verify all outputs before use
- Maintain professional oversight
- Keep your data current and accurate
- Report any concerning outputs
DON'T:
- Rely solely on AI outputs for decisions
- Skip professional review for important matters
- Upload sensitive data without encryption
- Share outputs without verification
- Assume outputs are legally compliant
10. Regulatory Considerations
No Regulatory Protections
Important Notice:
Knowcode Ltd is NOT regulated by:
- Financial Conduct Authority (FCA)
- Solicitors Regulation Authority (SRA)
- Institute of Chartered Accountants
- General Medical Council
- Any other professional body
This means:
- No professional indemnity insurance coverage
- No access to compensation schemes
- No regulatory complaint procedures
- No professional privilege protections
11. Termination & Suspension
When We May Restrict Access
We reserve the right to suspend or terminate your access if you:
- Violate this usage policy
- Misuse the platform
- Fail to pay fees
- Engage in harmful activities
- Breach your service agreement
📞 12. Support & Queries
Getting Help
For Sasha Support:
- Email: support@context-is-everything.com
- Documentation: [docs.sasha-ai.com]
- In-app chat support (business hours)
For Legal Questions:
- Consult your own legal counsel
- We cannot provide legal interpretations
- See Service Agreement for contract terms
13. Acceptance & Agreement
By using Sasha, you acknowledge that you have:
- Read and understood this entire policy
- Accepted all limitations and disclaimers
- Agreed to verify all outputs independently
- Acknowledged that no professional relationship exists
- Understood your responsibilities as a user
14. Changes to This Policy
We may update this policy from time to time. Material changes will be notified via:
- Email to registered users
- Platform notifications
- Website announcements
Continued use after changes constitutes acceptance.
Summary
Sasha is a powerful AI tool, NOT a professional advisor
Always verify outputs. Always seek professional advice for important decisions.
Your use of AI outputs is entirely at your own risk.
Document Information
- Effective Date: February 1, 2025
- Version: 1.0
- Last Updated: January 12, 2025
- Review Schedule: Quarterly
- Related Documents: